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HomeLink Home Exchange is the Original & Still Number One in Customer Service!
Karl & Katie, HomeLink USA
HomeLink Home Exchange offers outstanding customer support while maintaining reasonable membership fees. We are not trying to be the biggest, only the best. We observe the highest ethical standards and provide the personal attention so hard to find in the modern world. We don’t list trial, or dormant listings to boost numbers; just genuine, active members, seeking an exchange. We will not automatically charge your card at renewal time nor will we attempt to shift you into a more expensive option. HomeLink Home Exchange has offices in major cities worldwide, all with English speaking representatives ready to provide local assistance and guidance throughout your exchange experience.
“Dear Karl and Katie, We are pleased to be back with HomeLink… LOVE the new website – so easy to use. Great job.” Roberta, November 2015
“Katie & Karl, Thank you so much for all your assistance today. I am much more confident now in my use of the new system and how I can keep my listings in top shape for getting trades. We love HomeLink and will use it for many years to come!” Carol, November 2015
“Hi Karl & Katie, Wow, your customer service & follow up is astounding!!” Vanessa, November 2015
“Katie,Thanks so much for this information and for making the changes to our listings. Appreciate it. We have had the most enjoyable summer and fall, with a home exchange in New Brunswick. It allowed us time to explore the Maritime provinces of Canada and for the exchange couple to have our place on Orcas and then next year our home in Hawaii. This home exchange program is just the best! And so, thank you for the time and effort that you and Karl put into this. You are helping connect people around the world!" Dan, October 2015
"Dear Katie, We love your site and continue to recommend it to friends interested in home exchanges! ...Thank you for the outstanding service and site." Mary & S.
“Many thanks, Katie. We are pleased it is all clarified and everything is now okay regarding our renewal. We are so looking forward to continuing our amazing travel experiences that HomeLink offers and we have just booked the flights for our 16th and 17th HomeLink exchanges… Best wishes,” Bill & Ruth, October 2015
"Hi Katie, Thanks so much for your quick response. My husband would LOVE someone like you around the house for all his computer problems! Everything is back to normal and I responded to the people." Harriet.
“Dear Katie, You are so quick to respond that you beat me to the computer this morning! …Thank you for your help and caring. HomeLink has been so much fun!!” Sondra, September 2015
"...Have done many hostings and youth exchanges, our kids have even used home link when they travel to get hostings from home link members. Homelink is a way of life for us. We have friends all over Europe, Australia, and Africa because of it. Thanks and happy trading." Deb & Ted.
“Katie, Thank you so much for the time you take to answer emails. We feel totally supported on our search adventure. What great advice you gave us! Am blown away by the support you offer. Thank you so much!” Barb, August 2015
“Thanks, Katie! We are seeing the world thanks to you and Karl!” Sharon, July 2015
"We may be among your oldest -- and longest term -- members, and we just want to take this opportunity to tell you how much we have loved being part of Homelink. We were introduced to it by the mother of a friend, probably twenty-five years ago -- and she may actually have been one of the first members! In those days we used to write to people by old fashioned mail. We became very close friends with one of our first exchangers, who we now visit with or have visit us at least once a year; but we've made many, many other terrific friends over the years. So thank you to both you and Karl for providing this wonderful service!!!!" Diane & Joel
"You both have been prompt and informative with the questions we've asked over the years, your rates are fair and your web site is perfect." Joe
"HomeLink is a wonderful organization for us. We have done 18 exchanges on 3 continents. It's a wonderful way to travel." Veronique
"HomeLink has been my only way to vacation for the past 7 years. I love the experience and have made wonderful friends." Dana
"Unlike other sites, listings are current with members who are active and interested in exchanges. Thank you for your good work and customer service." San Francisco
"Dear Katie & Karl, This was the most enjoyable experience imaginable. Your website and individual care were extremely important to us." Cyndy B
"Katie, Another compliment for your company. For every one request from another exchange company we are receiving three from HomeLink." Curtis & Gabrielle
"Thank you. I think you run a class act business. I appreciate the customer service so much! " Tom & Barbara
"The best example of customer response I believe I have ever received, even going back to the 1960's, when people were more considerate and responsive. Thank you." David C
"Dear Karl and Katie, I just want to thank you for the wonderful job you have done in creating and managing HomeLink so well." Washington DC
“…You guys do a fine job, everybody I know who is a member says that!” Linda, April 2015
"Hi Katie, Gosh, I just don't know how you always answer so fast with all the people you have to keep track of. Thanks for straightening out my site." L
"Wow, Katie! Customer Service Surpreme! Thanks for the info." John C
"Hello Katie, Thanks for your prompt and friendly assistance. I am enjoying HomeLink house swap and feel good about signing up." Best regards, M
"Thank you very much. It is a pleasure to get such a quick response." Barbara
“Katie, It is perfect!!!!! Thanks so much!!!! Mom and I decided to accept an exchange in Brussels and we are now looking at one in either France or Switzerland. Thank you for allowing us to travel through your hard work. I hope you know how much we appreciate you!!!!!!! Fondly” C, March 2015
"Hello, I am a new member and I am already making plans for a swap so thank you for all you do to make this happen." Judy
"Thank you Katie, We really like being part of the HomeLink crowd! You are the BEST", Tullis
"WE have enjoyed HomeLink house swap and especially the help you have given over the phone. The personal touch is great. We recommend it everywhere we go." L & J
"Wow! has it been 20 years? Thanks so much. Our Homelink exchanges have been some of our most memorable travels & always good experiences." C & C
"Hi Katie, thank you so much for being so honest! I really appreciate that! That's really great." Erica
Our community has always been about far more than just low cost vacations. We are about bringing people together to enjoy a truly unique vacation experience! We welcome you to discover how after more than half a century, (63 Years!), HomeLink remains committed to providing the best possible home exchange experience for our members. We are here to help you every step of the way! Just ask! Find out more about home exchange at our Visitors Area.
• Highest percentage of European Members
• Worldwide English-speaking support to members
• On-line exchange agreement and evaluation forms
• Mediation service
• If you do not get an exchange in your 1st year, the 2nd year is free
• Proprietary internal messaging system
• Home Exchange Cancellation Fund